Privacy Policy
Last updated: 29 June 2026
TerraNova Design Studio ("TerraNova Design", "we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website terranovadesign.com or engage our services.
Please read this policy carefully. By using our website or services, you agree to the practices described herein.
1. Who We Are
TerraNova Design Studio is a registered interior and landscape design practice located at 4b Admiralty Way, Lekki Phase 1, Lagos 105102, Nigeria. For privacy enquiries, contact us at supp@terranovadesign.com.
2. Information We Collect
We may collect the following categories of personal information:
- Contact information: name, email address, telephone number, postal address
- Enquiry details: project descriptions, budget ranges, property locations
- Technical data: IP address, browser type, operating system, pages visited, time of visit
- Communications: emails, form submissions and correspondence you send us
- Cookie data: see our Cookie Policy for full details
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide design consultations
- Prepare and deliver design proposals and project documentation
- Manage our contractual relationship with you
- Send service-related communications and project updates
- Improve our website functionality and user experience
- Comply with legal obligations under Nigerian law
- Protect our legitimate business interests
4. Legal Basis for Processing
We process your personal data on the following legal grounds:
- Contract: processing necessary to fulfil our design services agreement with you
- Consent: where you have explicitly agreed (e.g., marketing emails)
- Legitimate interests: improving our services, website security and fraud prevention
- Legal obligation: compliance with applicable Nigerian legislation
5. Data Sharing
We do not sell, rent or trade your personal information. We may share data only with:
- Sub-contractors and suppliers involved in delivering your project (with your knowledge)
- Professional advisers such as accountants and solicitors under strict confidentiality
- Technology service providers (hosting, analytics) under data processing agreements
- Regulatory or law enforcement authorities where required by law
6. Data Retention
We retain client project files for a minimum of 7 years as required by Nigerian business regulations. Website enquiry data is retained for 3 years from initial contact. You may request deletion of your personal data at any time, subject to overriding legal obligations.
7. Your Rights
Under applicable data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request erasure of your data ("right to be forgotten")
- Object to or restrict certain processing activities
- Withdraw consent at any time (where processing is based on consent)
To exercise any of these rights, please email supp@terranovadesign.com.
8. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. Our website uses HTTPS encryption for all data transmissions.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. We encourage you to review this page periodically.
11. Contact
For questions about this Privacy Policy or our data practices, please contact:
TerraNova Design Studio
4b Admiralty Way, Lekki Phase 1, Lagos 105102, Nigeria
Email: supp@terranovadesign.com
Phone: +234 803 000 1234